ALTINEL Agency provides shore support service and around the clock assistance to captains and crew, including berth reservations, yacht clearance and formalities, bunkering, itinerary planning, provisioning, onboard entertainment, event planning, travel reservations, security services and technical service coordination.
Our extended network across the Mediterranean, together with our team’s expertise, allow us to efficiently address any query that may arise at shore, at berth or at anchor.
What differentiates our service is that each yacht is assigned an account manager who operates as a single point of contact throughout the vessel’s voyage. Additionally we have a single invoicing policy, which facilitates our clients by receiving one invoice for all services.
The ALTINEL Agency is built on the strengths of our combined experience and approach. With years of experience in the industry, our team of experts are available to provide advice and assistance for anything that may arise. We have an international team of yachting experts who are able to offer insight, advice and assistance to virtually any query, ashore at berth or at anchor. With extended knowledge in everything yachting related we offer an all-in-one yacht concierge and worldwide assistance service on a global level.
ALTINEL Agency offers a wide range of services to cover every need. With ALTINEL Agency on board, we give you the freedom to focus on what matters.
The Captain’s heavy workload is balanced though ALTINEL’s voyage and port administration assistance. Services include:
Our worldwide network and dedicated team provide service in all destinations in preferential terms and competitive costs. Services include:
We offer a wide range of services oriented towards anchoring depending on weather and accessibility. All services are delivered upon coordination between Master and assigned operator.
We ensure the very best experience for our owners and their charter guests making each destination momentum unique. Services include:
Through ALTINEL ‘s Agency Concierge Services we introduce our clients to the ultimate leisure on board their yacht. We meet every need, no matter how challenging.
Enjoying the services of a yacht concierge can make your yachting experience even more special. Our team of experts will address any query, from making travel reservations, to organizing parties onboard or arranging for an exclusive activity.
Our team has a robust network and numerous resources across the Mediterranean, which are available upon our clients’ request. We work closely with our partners and continuously evaluate them to ensure that services provided are always of the best quality and the most efficient prices.